ROOST COMMUNITY PORTAL

YOUR ONE-STOP-SHOP FOR ALL THINGS roost

Welcome to the Roost Community Portal.  This site is a gateway to the resources, activities, and programming for the Roost community. 

Quick Links

Submit a Repair Request

To submit a repair request for your unit or a common area, please log in to your AppFolio portal. 

Roost Portal repair (1)

Unit Care & Alterations

Alterations

For any alterations to your unit beyond simple modifications (such as hanging a painting or putting a nail in the wall),  you must first obtain permission from OpenDoor. Please reach out to us via Slack, email, or your AppFolio portal. 

Unit Care

Please maintain your unit in good condition. We recommend regular cleaning to avoid damage or stains to surfaces, as well as periodically defrosting your fridge to maintain the seals. Once you depart, you will be responsible for any damage beyond normal wear & tear. You will also be responsible for reversing any alterations you made. 

We ask that you use non-abrasive tools such as Command Brand Strips to decorate. It is required that any decorations to your doors or in common spaces be approved by OpenDoor and be done with non-abrasive strips. 

We ask that you use non-abrasive tools such as Command Brand Strips to decorate. It is required that any decorations to your doors or in common spaces be approved by OpenDoor and be done with non-abrasive strips. 

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Pay Your Rent

To pay your monthly rent and utilities, please log in to your AppFolio portal. 

Roost Portal rent (1)

Waste, Compost, and Recycling

The city of Seattle has a robust landfill waste reduction plan that involves recycling and composting. You are responsible for sorting trash, recycling and food waste into separate containers in your studio. In addition, you must take your trash, recycling and food waste to the waste room on the first floor and place it in the proper dumpsters.

The Members on each floor are responsible for both sorting and emptying out the trash, recycling and food waste in their respective common kitchens whenever the container is filled. If you use the 1st floor common kitchen for an event, please empty the containers as part of your post-event cleanup. As always with shared spaces, this is an opportunity to pay it forward and leave a space equal to or better than you found it.

Below are basic sorting instruction - for more detailed information, you can refer to Seattle's Where Does It Go? PDF.

  • Plastic containers must be rinsed out or wiped clean before adding to the recycling bin
  • Cardboard must be flattened
  • Paper towels, food scraps, greasy paper bags and garden clippings should all go in the compost
  • Battery & electronics must be take to a specific waste disposal facility or collection site, they cannot be put in the normal garbage
  • Please do not put furniture or mattresses in the waste area. You will be charged for pick up and disposal.
Roost Portal waste, compost, recycle (1)

Collaborate on Slack!

Purpose. OpenDoor uses Slack as the online communication platform for our members to communicate, collaborate, and organize with one another. The Roost has its own dedicated Slack workspace intended for open communication about community needs, issues, and coordination between community members.  

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Building Entry System

We encourage all of our Roost members to build community by getting to know one another. However, for the security of our building please do not allow anyone that is not accompanying you directly into the building. 

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In An Emergency

What constitutes as an emergency? Anything that OpenDoor could not have planned for ahead of time.

This includes: unforeseen environmental events, a need for emergency services, and direct dangers or threats to the community. 

IN AN EMERGENCY:

  • Members should go through local authorities / emergency services first. If needed, please call 911. four major services are fire, ambulance, mental health, or police.
  • After you contact the appropriate services above, call your property manager at 206-222-0640
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Packages

Packages will be left by delivery people on the shelves of the first floor. Roost residents are responsible for picking up their packages in a timely manner to avoid clutter or potential theft. OpenDoor does not manage packages and residents are responsible for any deliveries they have to The Roost. 

We are currently working on getting a more secure package system. Please contact [email protected] with any suggestions or for more info.

Roost Portal packages (1)

Locked Out?

Losing your keys or locking yourself out of your unit can be stressful. Here is what you need to know:

  • We encourage you to call any available locksmith for immediate assistance to re-enter your unit. 
  • OpenDoor does not reimburse you for any associated fees, this includes any damage to the door.
  • You can expect a new key in 24hrs(weekdays)-48hrs(weekends) with a $25 fee (brass) & $35 fob replacement if applicable.
  • This should be coordinated as a maintenance request via Applfolio *please note that it should be marked as urgent. 
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Wifi

WiFi

  • The Roost provides complimentary WiFi for the building
  • To access the building WiFi, choose: The Roost - FastMesh WiFi. The password is emerald9761.  Within your unit, if the common WiFi is not available, see the The Roost Wireless Network Guide at the back of the handbook for more detailed instructions about WiFi. 
  • Building WiFi allows 13.5 mbps download / 3 mbps upload for each device. Residents that would like to purchase faster WiFI can reach out to FastMesh (206) 317-4336 or [email protected] about an individual plan.

Roost Portal wifi (1)

Contact OpenDoor

We're here to help! If you need anything, please reach out to us via Slack. Alternatively, you can also reach us via ContactPage or your AppFolio portal.

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THE COLIVING EXPERIENCE

Living in an OpenDoor community can be an inspiring and enriching experience. For many, it is one of the most impactful periods of their lives – a time of personal growth, of making lasting friendships, and of being part of something bigger than yourself.  Welcome home to The Roost.

MAKE MEANINGFUL 
CONNECTIONS

Coliving is a great way to meet new people and build lasting relationships. This can include making a new best friend, connecting with a creative or business partner, or perhaps meeting a romantic partner - all of which have happened in our homes!

BE SUPPORTED BY A 
COMMUNITY

The Roost is full of creative people who can support you in being the person you want to be. Whether it be a running or meditation buddy, someone to touch base with on your life goals, or just having others around to check-in with when you’re having a tough day.

LEARN, GROW and 
BE INSPIRED

You can expect to learn from others who have different experiences, perspectives, and skills to share. You will also grow as a person, as coliving provides many opportunities to learn how to better communicate and relate to others. Cultivating a rich and diverse environment is a sure way to stay inspired and feel connected.

community programming at roost

Common Areas to Collaborate
The Roost has its own fully furnished common area s+ chef stocked kitchens! The ground floor lounge and communal kitchen is a large gathering spot for coworking, member-hosted events, OpenDoor community programs, and more.
Roost Food Program
Through hosting monthly community dinners, which are included with rent, we provide a fun way to connect with other members. We also stock the common kitchens on each floor with basic necessities such as spices, oils, and condiments.
Community Events
Roost members get to participate in events hosted by both OpenDoor and other members alike. Interested in hosting a gathering? You'll have plenty of common space!
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