Conflict

Conflict Resolution & member nuisance policy

As of April 15, 2021

 

PURPOSE

Harmony and well-being for all community members is our most important value. Members are accountable to one another to be great housemates and to nurture a positive community culture. If there is conflict or disagreement between members in the home, this policy outlines what recourse OpenDoor and the Household itself can take to resolve the issue.

POLICY

Conflict Resolution

Conflict that goes unaddressed compromises the well-being of the whole community. Living in a community is not guaranteed to be conflict-free, but it is guaranteed to facilitate your growth. If any Member is involved in a conflict or disagreement, they agree to enter a conflict resolution process or mediation with the other party or parties to attempt resolution. A Member may attempt to resolve a conflict with another party in one or more of the following ways: 

  1. One-on-one in a direct conversation with the other party
  2. Inviting a neutral housemate to mediate a conversation
  3. Inviting a staff member from OpenDoor to mediate
  4. Hiring, at their own cost, an independent mediator of their choice. 

If Member is unwilling to enter a mediation in good faith, or if conflict remains unresolved, the Member may need to look for new housing (subject to the Termination clauses of this agreement or as mutually agreed with OpenDoor). 

Community Vote of No-Confidence

If a majority of Household Members through a “vote of no confidence” deem a Member to be a nuisance or damaging to the community, OpenDoor may choose to take the following actions on behalf of the community:

  • Restrict or revoke access to common areas by Member
  • Restrict or revoke access to member programming, benefits, and participation in community activities and governance by Member
  • Ask Member to leave the community 

Member Nuisance

If OpenDoor, at their sole discretion, deems a Member to be a nuisance or damaging to the community, OpenDoor may take the following actions on behalf of the community:

  • Restrict or revoke access to common areas by Member
  • Restrict or revoke access to member programming, benefits, and participation in community activities and governance by Member
  • Ask Member to leave the community 

Vacating the Premises. In the case that a Member is asked to leave the community, Member is expected to voluntarily remove themselves from the Premises within a reasonable timeframe, but no longer than two months. If Member does not remove themselves within this time period, OpenDoor may terminate their Membership Agreement and commence eviction proceedings subject to local laws and restrictions.